In short
We process data needed for the dating site to work: registration, profile, search, communication, moderation, security, support, paid features, and legal protection of the service and users.
A dating profile may by its nature contain personal and sensitive information. Therefore, we try to collect only the data we need, restrict access to service data, and not use a photo or profile in advertising without separate explicit consent.
- We do not sell users’ personal data.
- We do not store bank card numbers, CVV/CVC, or 3-D Secure data.
- Advertising and analytics cookies are described separately in the Cookie Statement.
- For access, correction, and deletion requests, please use the contact page.
1. Who is responsible for data processing
dately.co.il processes user data as a dating site. Service operator: Web Waze Propagation, Gedera, Israel. For privacy, cookies, advertising settings, access, correction, or deletion questions, please use the contact page. Support accepts requests 24/7. From 10:00 to 17:00, we try to reply without delay. At other times, as well as on weekends and public holidays, the response may take a little longer.
2. What data we may collect
We collect only data needed for service operation, security, user support, payments, and legal compliance.
- Account data: email, password in a technically protected form, interface language, registration date, account settings, and account status.
- Profile data: name or nickname, age, city, country, personal description, dating goals, marital status, languages, interests, photos, videos, and other fields completed by the user.
- Communication data: messages, reactions, favorites, views, blocks, complaints, and other actions inside the service.
- Service data: IP address, device, browser, operating system, referrer, approximate location by IP, date and time of actions, session data, and security logs.
- Payment events: payment status, plan, paid feature validity period, transaction ID, and service data from the payment provider. We do not store the card number, CVV/CVC, or 3-D Secure data.
- Support requests: name, email, phone, request subject, message text, attachments, and the request handling history if the user provided them.
- Cookies and similar technologies: cookies, local storage, advertising and analytics identifiers, if used on the site.
3. Special nature of a dating site
A dating site may process information that reveals private life, preferences, marital status, religious or cultural background, photos, videos, and correspondence. The user makes some of this data visible in the profile. We recommend not publishing an address, passport number, exact workplace, bank card data, medical information, or other information you do not want to show to other people in public sections.
4. Why we use data
- creating an account, signing in, restoring access, and protecting the account;
- creating and displaying a profile, search, recommendations, messaging, and other site functions;
- moderating profiles, photos, messages, complaints, and suspicious activity;
- fighting spam, fraud, fake profiles, illegal content, and rule violations;
- replying to support requests and resolving technical issues;
- processing paid features, payment statuses, refunds, and payment disputes;
- improving the interface, stability, security, and service quality;
- complying with the law and protecting the rights of the service, users, and third parties;
- showing ads, limiting repetitions, measuring performance, and, where the required consent exists, personalizing advertising.
5. Profile and user content visibility
Profile fields, photos, videos, and descriptions may be visible to other users and site visitors within the service functionality and profile settings. Account service data, security data, payment data, and support requests are not intended for public display.
Use of a user’s photo, profile, correspondence, or other personal content in advertising materials is allowed only with the user’s separate explicit consent. General registration on the site is not considered such consent.
6. Cookies, local storage, and similar technologies
We use cookies, local storage, and similar technologies for account sign-in, saving settings, security, spam protection, statistics, advertising, and proper site operation. If cookies are disabled in the browser, some functions may work worse or become unavailable.
Details are described in the Cookie Statement.
7. Advertising, Google AdSense, and analytics
The site may show advertising through Google AdSense and other advertising services. Such providers may use cookies, local storage, advertising identifiers, IP address, user-agent, and similar technologies to show ads, limit repetitions, measure performance, protect against fraud, and, where the required consent exists, personalize advertising.
Google personalized advertising can be disabled through Ads Settings. For some other advertising networks, opt-out is available through aboutads.info or through the providers’ own websites.
8. Marketing and service notifications
Service notifications may be sent for registration, sign-in, security, payments, messages, moderation, and important changes in site operation. Marketing messages, promotional offers, and service news should be separated from mandatory service notifications. If the site offers a marketing subscription, the user must be able to opt out of such messages.
9. Payments and bank card data
Payments are processed by external payment providers. dately.co.il does not receive or store bank card data, including the card number, CVV/CVC, 3-D Secure, and similar information. We may receive only the technical payment result, transaction ID, amount, currency, status, date, and data needed for support, accounting, and payment disputes.
10. Whom data may be shared with
We may share data only to the extent needed for service operation, security, payment, support, and legal compliance. Categories of recipients include:
- hosting, server infrastructure, backup, and technical support;
- email, SMS, push, and other notification providers;
- payment providers and banks;
- analytics, advertising, and anti-fraud services;
- moderators, contractors, and support specialists who need access to perform their work;
- lawyers, accountants, consultants, and government authorities where required by law or needed to protect rights.
11. Data transfers outside Israel
Servers and advertising, analytics, email, payment, and other technical providers may be located in Israel or outside it. In such cases, data may be processed in other countries to the extent necessary for the operation of the service and the selected providers.
12. Retention periods
We store data no longer than needed for processing purposes, service operation, security, support, payment accounting, legal compliance, and rights protection.
- an active profile is stored while the account is active;
- after account deletion, the public profile should be hidden or deleted within a reasonable period, except for data that must be kept by law or to protect rights;
- messages, complaints, blocks, and moderation records may be stored longer if needed for security, investigation of violations, or protection against repeated abuse;
- payment records are stored as long as needed for accounting, tax requirements, refunds, and disputes;
- server logs, IP, and security logs are usually stored for a limited period, but may be kept longer if a violation, attack, fraud, or dispute is suspected;
- backups may retain deleted data for a limited time until scheduled backup rotation.
13. Data protection
We use organizational and technical protection measures: restricted access to administrative functions, passwords, technical session protection, service event logging, backups, anti-spam, and anti-abuse measures. However, no internet service can guarantee absolute security.
14. User rights
The user may contact us to:
- receive information about their data;
- correct inaccurate data;
- delete the profile or certain data if there is no longer a basis for storing it;
- withdraw optional consent, for example for marketing messages;
- ask a question about cookies, advertising, payment events, or data sharing with third parties.
Requests can be sent through the contact page. Support accepts requests 24/7. From 10:00 to 17:00, we try to reply without delay. At other times, as well as on weekends and public holidays, the response may take a little longer. We may ask you to confirm that the request was actually sent by the account owner.
15. Minors
The service is intended only for users over 18. If we learn that an account was created by a minor, access may be restricted and the profile deleted.
16. Changes to this Policy
We may update this Privacy Policy. The new version takes effect from the moment it is published on the site, unless the text states otherwise. Last updated: 06.05.2026.